What do I do if someone else is collecting my child?

If you are not collecting your child you must tell your keyworker the name of the person collecting them. We will not let your child leave the school with someone we have not been told about. We will also ask you to provide a password which the person collecting them must remember.

What if my child is not yet potty trained?

If they are ready, we would recommend you send your child in Pull-Ups so we can help them on their journey.

Can I provide a snack for my child?

We have a snack bar that the children take turns to run. We would love for all the children to get involved in this exercise so if your child does have a special dietary requirement, please let us know. We will do our best to cater for their needs.

Can I change my session this week?

Sessions can be changed but we ask that you give us as much notice as possible. Have a chat with us and we’ll see what we can do.

My child has a comforter. Can they bring it to Orchard House?

We are happy for children to bring comforters into the pre-school although your child will be encouraged to leave it in a special place so that it does not get lost.

We have a great team working at Orchard House